General Terms and Conditions (GTC)
of Alphatec Service GmbH
(As of: July 2025)
1. Scope of Application
These General Terms and Conditions (GTC) apply to all contracts for services such as maintenance, repair, commissioning, as well as the supply of spare parts, concluded between [Company] and commercial customers (Section 14 of the German Civil Code - BGB).
2. Conclusion of Contract
A contract is concluded through written acceptance of an offer, written order confirmation, or actual performance of the service.
3. Scope of Services
The type and scope of services are determined by the respective offer or written order confirmation. Changes or additions must be confirmed in writing.
4. Prices and Terms of Payment
All prices are net prices plus the applicable statutory VAT.
Unless otherwise agreed, invoices are payable within 14 days from the invoice date without any deductions
5. Delivery of Spare Parts
Deliveries are made ex warehouse at the customer's expense and risk.
Delivery dates are only binding if expressly confirmed in writing.
Partial deliveries are permissible.
6. Retention of Title
Delivered spare parts remain the property of the supplier until full payment has been received.
7. Warranty
For services, the statutory warranty rights under the German law on contracts for work and services (Sections 633 et seq. BGB) apply.
For delivered spare parts, the warranty period is 12 months from delivery.8. Liability
We shall only be liable for damages in cases of intent or gross negligence.
In the case of slight negligence, we shall only be liable for breaches of essential contractual obligations, limited to the foreseeable, typical damage.
9. Data Protection
Personal data is used exclusively for processing the contractual relationship. Further information can be found in our privacy policy.
10. Jurisdiction and Applicable Law
The place of jurisdiction is the registered office of the supplier.
German law shall apply exclusively, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
11. Severability Clause
Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.